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Category: AI & Technology

A claymation-style robot with a friendly expression, framed by a heart, symbolising the human-like empathy projected by AI systems.

The Face of Empathy — But Who’s Behind the Smile?

AI isn’t the problem — it’s how we’ve rushed to use it. From spiralling costs to silent data leaks and emotionally revealing prompts, this post explores the real price we’re paying for convenience. When innovation ignores privacy, empathy becomes a product… and our deepest thoughts may be repackaged, sold, or profiled. So what comes next — and what do we allow?

Smiling robot face inside a heart shape on a warm orange background, symbolising empathy and human connection in AI.

AI Isn’t the Problem, It’s How We’ve Rushed to Use It

We were promised better customer service with AI. What we got instead? Longer hold times, rigid chatbots, and a growing sense that human empathy has been replaced by scripted indifference. This post explores why the problem isn’t AI itself, it’s how we’ve rushed to use it, and what needs to change to rebuild trust.