The Tipping Escalation Ladder (Part 1 of 3)

Tipping used to be a simple thank-you for exceptional service. Today, it increasingly feels like something else… suggested by payment terminals, engineered into apps, and socially enforced in ways that quietly shift labour costs from employers to customers. In this piece, I explore what I call the Tipping Escalation Ladder and ask whether optional gratitude is becoming engineered expectation.