Given the focus and media attention on data breaches over recent years which have affected probably most major names you’ve bought something from, why do companies still find it so difficult to educate customer services staff on safe ways of handling customer queries and complaints?
Being cautious, I didn’t want to pass a stranger my home address (it could have been a scam), after taking some details from him, I called our local police on 101. After a two hour on-hold message, I spoke to a helpful lady on the control desk, who took some details and managed to find the original crime reference number. She understood my concerns and promised to call me back after speaking to the gentleman.
With the volume of data breaches occurring today, it can be a minefield securing your social media accounts. This article will give you a quick run down on what to do to secure your data.
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